As we close the books on 2025, Humanitarian Software is proud to reflect on another year of steady growth, strong client partnerships, and continued innovation in the HELM platform.
For 2025, the company achieved 16.5% year-over-year growth compared to 2024, continuing a multi-year trend in which Humanitarian Software has maintained annual growth of 15% or more. This consistent expansion reflects both the increasing demand for purpose-built logistics technology in the humanitarian sector and the strong relationships we maintain with our clients.
Equally important, HELM’s client retention rate remains at an outstanding 100%, a testament to the collaborative partnerships we have built with the organizations we serve.
Partnerships That Drive Success
Our continued success is built on the trust and collaboration we share with our clients. Humanitarian Software is deeply grateful for the close working relationships we have with organizations that rely on HELM to manage complex humanitarian supply chains, gift-in-kind donation programs, and warehouse operations.
We would like to extend our sincere thanks to our clients and partners for their ongoing support and for allowing us to play a role in advancing their missions.
Looking Ahead to 2026
We are excited about the year ahead and look forward to introducing the next annual HELM release in 2026, which will continue to expand the platform’s capabilities for the humanitarian aid sector.
Highlights of the upcoming release include:
• A new, more secure and highly responsive user interface
• The introduction of automated AI agents to assist with operational workflows and data management
• Enhanced reporting and data analytics capabilities
• Continued expansion of financial system integrations with leading ERP platforms
These innovations will continue to reinforce HELM’s position as the defacto logistics and warehouse management solution designed specifically for the humanitarian aid sector.
A Team Effort
Humanitarian Software’s progress would not be possible without the dedication of our talented staff and the inspiring work of our clients. Together, we are building technology that helps organizations manage donated goods, coordinate logistics operations, and deliver critical resources to communities around the world.
To our team and our purpose-driven clients—thank you for making another successful year possible.
We look forward to an exciting year ahead.